Best Buy Corporate Legal Department

terrible people out there who don`t give 1 on your problem, anyone with knowledge leaves this dying society. They won`t solve your problem, and they move the appts you have. Personally, I`m done with the best buy, I would ask others to look around, they won`t be there in two years to fix your electronics. Sad, but now they only hire the low-life types in management. By: bgdukas@tampabay.rr.com Posted: Wednesday, April 17, 2019 11:29 AM To: `mike.brophy@bby.com` cc: `Jade.Esparza@bestbuy.com` Subject: Complaint After hearing nothing about the status of my return, I started an online chat on May 28. I was told that I would receive a notification and refund within 24 hours. That did not happen. I contacted bestbuy again via chat on May 29th. The conversation was identical to that of May 28, with no updates but with the “guarantee” that my refund would be processed within 24 hours. My contact details are..

My Best Buy Member ID 3504385901 Best Buy #213 8210 S GESSNER DR HOUSTON, TX 77036 Val:000008-362238-615207-190415-623796-53044 0213 060 3471 28.06.19 19:31 6323703 UN43RU7100F 329.99 SAMSUNG UN43RU7100FXZA 2160P 429.99 War Price 100.00- Sale Discount VAT 27.23 BBY CARD Approval 028780 6-month financing Name: Rahim Merani Sir Your help will be greatly appreciated, I tried to talk to many Best Buy members, but no one helps me, you are the last hope and I hope you will certainly help me. Your help is greatly appreciated Drop off my laptop on Monday, June 24th and pick it up on June 28th, I took it home and tried to use it and nothing, it would not connect to the internet. On the 29th. June I took it back to the Best Buy and they told me to come back in 2 hours. I asked to speak to the manager and he told me to come in 2 hours and I said he could have recorded it and he said no. So that I come back in 2 hours. I also run a business, and I never tell my clients. The first time I called to buy Best Buy, I knew I wasn`t getting my price match. But keep calling anyway because I wanted the right answer. I didn`t like the way I was treated by these people. I don`t want the Best Buy price to match. I just want to know why I was rejected.

Thank you, I`m Abraham, I bought MacBook Pro and Apple Care, I can`t even fix my laptop. I bought documents. Best Buy tells me I have apple care. Apple won`t fix it because they don`t see it. Bestbuy Geek Squad won`t fit because they don`t see it. I lost a lot of files and time in both directions. I want them to give me my money back. The laptop costs $3656.70 and apple maintenance. I thought I had Apple Care and Geek Squad coverage that I didn`t have all the time. I followed my agreement that they didn`t.

I paid for the laptop they don`t cover, I can`t use it. I`m their best customer, I bought a lot of things from bestbuy, I even have a $3600 bill with them, I make my payment. Why can`t they be held accountable? I need money for the laptop and Apple care. I am now looking for a lawyer to take care of it? I cancelled my order and it would have been sent to my home while I was away anyway. I didn`t get a refund and I didn`t have the goods because they weren`t there when I got home four days later. This shouldn`t be my problem as I recorded phone calls confirming that the order was cancelled three days before its presumed arrival. I also recorded calls every day after my first attempt to cancel the order confirming that nothing would happen and that my refund was issued. If something happened and is missing now, it`s not my fault, he buys better. I`m tired of calling every day and trying to get my refund for something I never received. I did everything in my power to make sure the goods didn`t arrive at my house because I knew I wouldn`t be home. I`ve been waiting for Best Buy`s complaints department for over an hour. I had delivered a refrigerator to my home yesterday, the person who delivered it reported a scratch in the lower left corner when he saw that I had noticed it in my house.

Told us if we wanted to contact Best Buy and let them know. After they left, I walked past the passenger side of my car and there are 2 scratches and a missing chip from that 2-inch section they hit. My neighbor has a camera in front of my property and told me she had it on tape. I`m angry because they did that and they tried to hide it. I contacted Best Buy and they came with me while I was writing this post and contacted Sebgwick Insurance Claims. I`m at the point where I want to post this video on social media accounts and introduce the company, it`s just not just what they did. I was at your Newport News location in Virginia yesterday and needed help with a bunch of devices. I am permanently disabled. A Jevaughn man, who claimed to be a store manager, refused to help me and his staff in the equipment department.

No one would answer questions about the availability of devices. I was told because I wasn`t wearing a mask. My disability frees me from wearing a mask. I also believe that I have been discriminated against within the equipment department. I am not only permanently disabled, but also Caucasian. The equipment workers last night were black. Other departments of Best Buy that had white workers had no trouble helping me without a mask. Please respond with good regards Lynn Warness (PHONE) My name is Barbara A Oliver, 2238 Mayfair Rd. Dayton, Ohio. I bought a Samsung TV from Best Buy at 131 Mall Woods DR.

Dayton, Ohio. 31 August 2017. I`m on my third Samsung TV from Best TV. The first one went a little wrong with about 6 months. The geeks bought me another one that was supposed to be new, it didn`t work and so they bought me another one that worked until about 3 months ago. I have an extended warranty. When I called Best, they told me that the warrant didn`t cover anything wrong with the screen. A cable technician told me that the screen was ready to turn off. Best told me they were sorry but to buy a new TV. I just wanted to let someone know how to best deal with customers when something goes wrong with their products. I don`t know what to do from here except buy a new TV.

Thank you for listening. Barbara A. Oliver I received from Samsung a replacement number for a TV I bought online with my Visa card, as a disabled person delivered directly by UPS, I have total patience with Best Buy and there are lies YOU!!!!!!!!!!!!!!! ¡!!!!!! I want my replacement Samsung TV 50 in., 4k series 6 at home at my new address 2236 n.